Frequently Asked Questions

For Water Activities

• Sturdy footwear (we recommend hiking or running shoes that you don’t mind getting wet!)
• A swimsuit or shorts to wear underneath a wetsuit
• A towel
• A snack for afterwards and some water

**If you don’t have the correct footwear we have a small selection of shoes that are available to borrow

For Land Activities

• Sturdy Footwear (we recommend hiking or running shoes)
•  A waterproof jacket and trousers if rain is forecast
• Weather appropriate hiking/ athletic clothing
• A snack for afterwards and some water

5 or 10 minutes before your allocated activity time is perfect – there is no need to be any earlier.

We accept children from 8 years old and upwards, although some of our trips are restricted to over 16 years old. All children (under 18) must be accompanied by an adult.

Our guides take photographs on every trip and you may purchase these at the end. This facility is offered to you privately by your guide and the money they charge goes directly to them.

For Inchree Falls Canyoning

• Indoor changing rooms
• Outdoor mobile toilets

For all other activities

• Indoor changing rooms
• Indoor toilets

*We have no shower facilities for any of our activities

While we highly recommend those coming on a trip with us are physically fit and able bodied enough to take part we understand that people come in all shapes and sizes! All we ask is that if you are over 100kg you let us know your weight in the notes section when booking so we can ensure we have correctly sized and rated equipment ready for you 🙂

We love your furry friends but unfortunately our activities are not suitable to have them along. It is sometimes possible for you to leave well behaved dogs in our centres while we are out on the trip but please ask about this in advance as it’s not always possible.

This is completely up to you. If you feel as though the experience executed by the guide is worthy of a tip, please do! Tips are greatly appreciated.

We only cancel an activity if there is unsafe weather conditions. Typically if water levels in the canyons rise too high we will cancel the trip for safety reasons and you will be offered an alternative activity or day/ time slot. If these are not suitable you will be refunded in full. If conditions are safe and it is only some rain we will continue with all activities.

It is not required but we do ask that you are comfortable in the water. We provide buoyancy aids for all customers.

Vertical Descents accept cancellations by phone or email. Final numbers of participants must be confirmed no later than two weeks prior to the trip. Failure to do this will result in the client being charged for the full amount of persons booked.

 Cancellations incur the following charges:

1. Date of booking up to two weeks prior to the booking – client will lose their non-refundable deposit of 20% of the booking cost.

2. Within two weeks of the booking – client will be charged the full amount of the trip.